Tenant Handbook



Tenants live in rental units with families from a variety of backgrounds. Ideas about acceptable behavior will vary.

Rules and Regulations

It is expected that tenantswill follow the rules and regulations of their lease agreement and the Tenantial Tenancies Act, ensuring they do not interfere with the rights of their neighbours. From time to time, problems do occur. They often involve concerns around noise, parties and parking stalls.

Resolving Issues

If tenants are unable to resolve the issues themselves, they are welcome to contact Wood Buffalo Housing for assistance. The Property Administrators are available to help.

Written Statements

When reporting problems, tenants are asked to submit written statements to Wood Buffalo Housing. The letters should include information about what the tenant knows or what they saw, and the names and address of the people involved in the problem. The letters should be dated and signed. The information is confidential.