9915 Franklin Ave.
Mon - Fri: 8:30 - 4:00
Closed daily for lunch 12-12:30pm
Wood Buffalo Housing

Tenant Information

At Wood Buffalo Housing (WBH), we want our tenants to love their homes and their communities. Your building or townhouse should feel like your home, and you should treat it that way. That means looking after your property and the spaces you share with your neighbours.

As a WBH tenant, there are certain responsibilities, programs, resources and benefits available to you.

Tenant Portal

The new Resident Portal will provide you easy access to:

Or to register and start using the new portal, please follow these steps:

Maintenance Requests

Submit your maintenance request through the tenant portal.

Tenant Handbook

Our Tenant Handbook outlines the roles and responsibilities of both the tenant and landlord according to the lease agreement and tenancy act. It also outlines what is considered normal maintenance and what could incur additional charges for tenants. Please review this handbook carefully.

Tenant Benefits

Did you know that, as a tenant of WBH, you are entitled to certain perks? Here are a few:

  •  Mark’s Work Wearhouse Discount – WBH tenants get a 10% discount at all Fort McMurray Mark’s Work Wearhouse stores. Get your discount card by contacting us.
  • Seniors Discount – WBH offers all seniors 65 and older a 10% discount on our market rental rates (does not apply to subsidy clients).
  • Access to rental space for functions/events – WBH tenants can rent one of our common rooms at Stony Mountain 115A or 115B (Riverstone Ridge) for special events and occasions. For information on cost to rent and availability please contact us.
  • Tenants can also rent the Meadow Creek Clubhouse (Timberlea) through the Condo Association by calling 780-750-0085
Pet Application

All pets must be pre-approved. Click on the link below to apply online