At Wood Buffalo Housing (WBH), we want our tenants to love their homes and their communities. Your building or townhouse should feel like your home, and you should treat it that way. That means looking after your property and the spaces you share with your neighbours.
As a WBH tenant, there are certain responsibilities, programs, resources and benefits available to you.
The new Resident Portal will provide you easy access to:
Or to register and start using the new portal, please follow these steps:
Submit your maintenance request through the tenant portal.
Our Tenant Handbook outlines the roles and responsibilities of both the tenant and landlord according to the lease agreement and tenancy act. It also outlines what is considered normal maintenance and what could incur additional charges for tenants. Please review this handbook carefully.
Did you know that, as a tenant of WBH, you are entitled to certain perks? Here are a few:
All pets must be pre-approved. Click on the link below to apply online