9915 Franklin Ave.
Mon - Fri: 8:30 - 4:00
Closed daily for lunch 12-12:30pm

Tenant Responsibilities

Tenants are responsible for the upkeep of their unit. They are expected to keep their home clean and in reasonable state of repair. If tenants or their guests cause damage, the tenants are required to pay for the repairs. Tenants failing to report maintenance concerns to their site Property Administrator (i.e., leaky taps, running toilets) will be charged for any damage to their unit caused by unreported leaks and any damages to other units affected by the leaks.

Charges are as follows:

    • Repairs by WBH Maintenance – $50.00 per hour plus GST; Minimum charge is 1 hour
    • Removal of Garbage from steps/exterior of premises – $50.00 per bag plus GST
    • Removal of snow and ice from sidewalks & parking stall – $50.00 per hour plus GST
    • Repairs by Contractor(s) – determined based on the work completed and rates charged by the contractor(s)
    • Tenants are reminded to only flush toilet paper down the toilet. Also, do not pour grease or any other substances down the sink. These substances should be collected and discarded in the garbage. Tenants are responsible for any clogged drains in their home that are caused by their own negligence, and maintenance requests for clogged drains will incur a tenant charge of $175.
    • Cost to replace a lost key is $25.
    • Cost for maintenance to clean-up cluttered backyards and balconies is $100.
    • Please ensure your tenant insurance is up-to-date.
    • Visitor parking is for visitors only, not tenants. These spaces are meant to be used temporarily by a visitor to the building. If a vehicle is parked there for an extended period of time it will be towed at the owner’s expense.